Documentation: Viewing Subscriptions, Making a Payment on Self-service Screen

As previously mentioned, your Customers that don’t yet have a Payment Profile on file with Azimio can also make Payments on a Subscription manually using the Self-service page once you send them a link to it. Clicking the Self-service link on the Edit Subscription page displays their Subscription Details page, illustrated below,  which lists which Product, Rate Plan, and Status are in effect, their Contact details on file with Azimio, and the current Rate Plan Fees, Invoices and Payments that have previously made. Follow the steps below to work with this screen.

 

  • Click My Subscriptions to view a detailed list of the Customer’s Subscriptions, Invoices and Payments, as shown in the following illustration. The option to sign-up for a Subscription or make Payments for a Subscription are also provided on this screen.

 

  • Click Add Payment to display the Add Payment screen, illustrated below. The Customer simply selects an Invoice on the Invoice list, fills out their Credit Card details and clicks  to make their Payment.  The Customer can make partial or full payment on any outstanding Invoices.

 

Once  is clicked, the following Confirmation screen is displayed.

 

This screen contains no Login link, so the Customer can rest assured that this is a secure, unique and encrypted connection that no one else can access but them. The can click My Subscriptions to view a list of their current Subscriptions or click on an Invoice link to view a list of their Invoice history. They can easily export Subscription and Invoice details as .PDF files and if they ever lose their URL link, then can contact Azimio to have it retrieved for them.

 

 

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